Auto Interior Specialists



  Welcome to WLS Headliners Auto Interiors :: return policy and information.

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Headliner Kits:
If the headliner kit has defective material, WLS Headliners will exchange the kit at no cost to the customer, or will refund the purchase amount. If the headliner kit is damaged by the shipper (Fedex, USPS, UPS), WLS Headliners will call for the package through the shipper, and pick up the product. After inspection WLS will replace the headliner at no cost to the customer. In the case of the customer choosing the wrong color, WLS will exchange the headliner after the customer ships the package back to the us, there will be a 15% restock fee on returned headliners for the wrong color.

Auto Carpets:
If the auto carpet is damaged, the wrong carpet or defective, WLS will exchange the carpet at no cost to the customer (after the carpet is inspected), or refund the amount of the carpet. If the carpet ordered is the wrong color, WLS will exchange the carpet for another color. There will be a 30% restock fee for exchanging carpets due to the wrong color. The colors listed on each carpet order page are the color matches for the year model automobiles listed on the page. That coupled with the year model text box information you supply; should insure that you get the correct color the first time. We don't expect there will be any problems with "wrong colors" due to our advanced color matching system.

Seat Covers:
If the seat cover is defective or damaged in shipping, WLS Headliners will exchange the seat cover at no cost to the customer, or will refund the purchase amount of the product. If the seat cover or covers are the wrong seat cover for your automobile, WLS Headliners will exchange or refund the customer (there will be a 10% restock fee for exchanging or refunding concerning this). If the customer orders the wrong color seat cover for their automobile, WLS Headliners will exchange for the right color, but there will be a 25% restock fee on seat cover exchanges; and there will be a 25% restock fee for refunding the customer's payment for the product concerning ordering wrong colors.

For All other products:
WLS Headliners will work with the customer to resolve any issues that may arise concerning any product ordered from our website. We want to keep our customers coming back to us for their auto interior needs. Half our business is repeat customers.

Administration,
WLS Headliners
Customer Service: 1-888-381-9805 ·· 1-972-375-9283
Email Contact: info_AT_wlsheadliners.com
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